4. Once you know the system serial number (and the CTI application information if needed), contact the
Comdial representative:
1-800-669-2663 (calls from within the U.S.A.)
1-804-978-2290 (international calls)
To obtain the software enabling key (an encrypted string of characters, that you use to enable the system
software) and the CTI application’s magic number, you must provide to the representative the following facts:
system serial number,
port size of the system,
feature set desired,
system software applications desired,
stand-alone features desired
CTI applications desired (if applicable),
method of payment.
Armed with this information, the representative provides the alphanumeric character strings that represents
the software enabling and CTI application enabling for the system.
5.
Use VMMI to log into the system, open the Switch drop-down menu, and click on System Software Upgrade.
6. Archive the existing database as prompted (if desired) and continue.
7. From the system software upgrade window, click the Provide a New Key line, and type the software keying
character sequence into the open block.
8.
Click Next, browse for and select the software upgrade xxxxxxxx.bin file that you earlier stored in the PC.
9. VMMI provides a new screen that presents the feature set and release number of the software upgrade.
10.
Click Finish on this screen, and observe that the system loads the software and then resets itself.
11. Reconnect VMMI to the system, and restore the archived database or reprogram the features as needed.
12. Repeat step two to start the Key Update Utility program, and enter the new CTI application magic number
into the update utility, and then click the Update Key button. The utility menu shows a completion code
value to indicate that the procedure is finished. Verify that the completion code matches the completion code
that the Comdial representative provided to you, and click the Done button to end the session.
By completing the above procedure, Installers enable the system operating software for the telephony
portion of the system and enable the CTI applications that run on the computer portion of the system.
6 – Software Keying
GCA40–218 Explaining the Software Release Features
(27 Seiten)
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