Comdial and FXT Spezifikationen PDF herunterladen (Seite 105)

Directed Station Hold

This feature allows station users to pick up the last call a user placed on hold at another station. In addition,

this feature allows users to place a call on hold at another station and have this call appear to be the one that

has been on hold there for the longest time.

In executing a Directed Station Hold, the system always uses the standard hold procedure rather than the

exclusive hold procedure and does not allow users to pick up exclusive hold calls or calls that are in the

process of being transferred. However, the feature does allow users to send a directed call hold to a station

where its user is scanning the currently held calls.

Features such as hold recall apply to the station that received the directed call hold and not to the station

that sent the directed call hold.

Hold, Exclusive

Exclusive hold prohibits a user from retrieving a held call at any station other than the one where it was

placed on hold. The exclusive hold condition also links the held call to the timed hold recall time-out

feature. After time-out, audible and visual signaling occurs and the exclusive hold condition reverts to a

normal hold condition. The installer enables or disables exclusive hold as a class of service feature.

Hold Queuing

The hold queuing feature allows a station user to put multiple lines on hold. The LCD speakerphone user

can scroll through this queue of held calls by repeatedly pressing the HOLD button. The numbers or names

of the held lines are shown on the LCD display. When the desired line appears on the display, the user

presses TAP to retrieve it.

Hold Recall Inhibit

Under typical operating conditions, when a user places a call on hold at his or her telephone and fails to

pick that call up within a preprogrammed time limit, the call rings the user’s telephone again. The

preprogrammed time limit is a programmable item that installers set for the entire system.

The system provides a programming option that allows installers to prevent a call that is on hold at a station

from ever recalling from the hold condition. In other words, it extends the hold recall time to infinity. This

feature is programmable on a station by station basis and is useful at sites where automatic call distribution

is active.

Hold Time Reporting

An installer can arrange for the SMDR/SMDA parameters to convey either the cost of calls that the stations

make or the amount of time that lines have been on hold at the stations. This time includes the actual hold

time as well as the time waiting for transfers and conferences to be completed.

Hookswitch Timer And Pulse Dial Timer Programmed Per IST Board

For maximum application flexibility for industry-standard telephones, the hookswitch timing and pulse dial

timing (make/break timing) are programmable on a per IST station board basis. To program these features,

installers make entries on the screen under Board Configuration/Board Programming/IST Board.

With hookswitch timing, installers can set system defaults on the screen under System Timing/IST

Timing. While this default provides initial timing for newly installed IST station boards, the individual

board programming provides a means for installers to individually customize the timing for each IST station

board.

General Description 6 – 51

General Description GCA40–215

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Comdial and FXT Spezifikationen Seite 105