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Subdued Off-Hook Voice Announce (SOHVA)

With the subdued off-hook voice announce (SOHVA) feature, a subdued announcement can be made from one

station to another station that is off-hook and busy on a call. When a user is operating a telephone in a handsfree

mode, it cannot receive a SOHVA. The telephone must be a model that includes SOHVA capability. With

SOHVA, the announcement is delivered and responded to in a subdued manner that prevents the distant party

from hearing either the announcement or the response. A tone alert precedes the announcement and is delivered

to the handset receiver of the telephone ahead of the announcement. The installer can program the number of

tones that the system delivers. The announcing callers also receive a tone to alert them that they are making a

SOHVA call. Users can response to the announcement in a verbal or nonverbal manner. They affect a verbal

response by pressing and holding the MUTE button or appropriate interactive button and speaking into the

handset. They effect nonverbal response by pressing a preprogrammed button to send a message to be shown on

the display of the announcing station (if it is an LCD speakerphone). The announcing station is automatically

disconnected after the response message is displayed. Stations that have the voice announce blocking feature

turned on cannot receive a SOHVA call. Also refer to the discussion titled Call Announce with Handsfree

Answer-back and Response Messaging.

SOHVA installations for analog telephones requires two paired station ports. In addition to the wiring

connections associated with the installation, the installer must take certain programming actions. He or she must

mark the telephone type for the odd-numbered station port to support the connected telephone, and mark the

telephone type for the even-numbered station port undefined.

Busy On SOHVA

A default, a system returns a ring back tone to users who make SOHVA calls to busy stations; however, the

system installer can arrange for telephone users to receive a busy signal instead of the ring back tone. This

feature lets non-LCD telephone users know that a called station is busy.

SOHVA Beeps (SOHVA Tone Bursts)

Installers can choose the number of tone bursts that each telephone user hears preceding a SOHVA message

to be a value of from one to six.

Subdued Off-Hook Voice Announce Groups

The SOHVA calling groups control the pattern that station ports receive and/or originate SOHVA calls to one

another. The installer first creates SOHVA groups and then assigns individual stations to each group.

Subdued Ringing

When a station is busy on a call and another call comes to the same station, the ringing of the second call will

automatically be subdued to a lower volume.

General Description 6 – 85

General Description GCA40–215

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Comdial and FXT Spezifikationen Seite 139