
To completely program the automatic redial feature, the installer must enable the multiple automatic
redial feature and adjust the following feature parameters:
Suspend ARD
With this Suspend ARD feature selected, user activity at a station suspends automatic redial action
until the user completes the activity. When the user activity ends, the system automatically resumes
the automatic redial action. Also, users can dial a code to manually suspend ARD action until they
choose to restart it by either pressing the ARD button or by dialing the code once more. With the
feature disabled, any user activity cancels further ARD action.
ARD Answer Supervision
With the ARD Answer Supervision feature selected, and the line that the system is using to make the
call provides answer supervision capability, the system stops the ARD activity when the called party
answers.
Wait For Answer
The ARD Wait For Answer Feature sets the maximum time the system will wait for an answer
signal or user activity before it cancels the ARD action after it redials the number. If neither call
answer not user activity occurs, the system terminates the call and retries the call unless the
maximum number of retries has been reached.
If the line provides busy detection, the system disconnects the call and provides a five second busy
tone to the calling station. In this situation, the calling station remains in the redial mode until the
busy tone stops. Any user activity during this period deactivates ARD for the number.
ARD Retry Delay
The ARD Retry Delay feature sets the time the system waits before redialing number or between
redialing one number and the next when multiple ARDs are active. If ARD activity is suspended at
the time the retry delay timer expires, the number to be redialed next remains at the top of the queue
to be redialed first when ARD resumes.
ARD Retries
The ARD Retries feature sets the maximum times the system will automatically redial a queued
number.
Automatic Reports
This feature makes the system automatically generate selected station message detail accounting and
call costing reports for printing on a daily or weekly basis. The installer sets the time that the report
is to be printed, sets the type of report to be printed, and dictates whether the call records are to be
erased from the system memory after they have been printed.
Understanding the Features – 63
General Description GCA40–242
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