
DVA/Auto Attendant with Single Digit Menu
The DVA functions as an auto attendant, giving callers single-digit dialing options. The FX II seizes
the incoming call based upon the “DISA assignment” parameters, and the DVA plays the
appropriate prompts.
Welcome Greeting
Day Main Greeting—Menu choices
Recall Busy
Recall No Answer
For example:
92 – Understanding the Features
GCA40–242 General Description
Main Number
xxx-xxxx
"You have reached ABC Company."
Index Prompt 10:
Welcome Greeting
Index Prompt 14:
Day/Night Menu
"Dial 1 for Service"
"Dial 2 for Advanced Features"
"Dial 3 for Assistance"
1 = (Group ITCM #) 2 = (DISA Access) 3 = (station #)
Service Department
All phones ring and flash group ITCM
Index Prompt 31:
Password
"Dial your
authorization
code."
Index Prompt 33:
Dial Feature Code
"Dial your feature
access code."
Station Number
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