Comdial FX Series Spezifikationen Seite 93
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Lines are associated with DVAs by “Line Pgm,” DVA voice option. For example, in the diagram
below, lines 1, 2, and 3 are programmed for “voice option 1" and will be answered by any DVA unit
with index group 1 prompts recorded. Lines 4, 5, and 6 are programmed with voice option 2 and will
be answered by the DVA with index group 2 recorded.
The following are examples of DVA voice messages:
Welcome greeting
This greeting identifies your company or business.
Example: “Welcome to Acme Company, one of our agents will be with you as soon as possible.”
Day message
This message represents the main menu prompt used during normal daytime hours.
Example 1: “If you know your party’s extension, dial it now; otherwise, stay on the line—an
operator will be with you shortly.”
Example 2: “To reach engineering, dial 1; to reach customer service, dial 2; to reach sales, dial 3;
otherwise, stay on the line—an operator will be with you shortly.”
Night message
The night message is used after normal business hours have ended. Example: “Our office hours are
from eight to five. Please call back tomorrow.”
Understanding the Features – 89
General Description GCA40–242
DV
A
1
Index Group 1
DVA 2
Index Group 1
DVA 3
Index Group 1
DVA 4
Index Group 2
L1 line pgm/voice option = 1
L2 line pgm/voice option = 1
L3 line pgm/voice option = 1
L4 line pgm/voice option = 2
L5 line pgm/voice option = 2
L6 line pgm/voice option = 2
- GCA40–242.04 4/02 1
- Contents 3
- Introducing the FX II 5
- Understanding the FX II 6
- Understanding the 7
- Telephone Features 7
- GCA40–242 General Description 10
- Using Impact Telephones 12
- Impact Telephones 14
- 8012S, 8112S 15
- 8024S, 8124S 15
- 2122S (22-Line Speakerphone) 16
- 9.08" 17
- 8.90" 17
- 1.13" 17
- 4.78" 17
- 3.94" 17
- Reviewing the Hardware 19
- 16 – Reviewing the Hardware 20
- Defining the Line Boards 21
- Defining the Station Boards 22
- Reviewing the Hardware – 19 23
- Locating the Boards 24
- Reviewing the Hardware – 21 25
- 22 – Reviewing the Hardware 26
- Mounting Considerations 27
- Using the Power Supply 28
- Using the Battery Backup 29
- 26 – Reviewing the Hardware 30
- Connecting the System 31
- Connecting the Stations 32
- Connecting the System – 29 33
- Connecting the IST Module 34
- MUSIC 1 = Pins 2 and 5 35
- MUSIC 2 = Pins 1 and 6 35
- Typical Industry Standard 36
- Non-electronic Telephone 36
- (Power Failure Interface) 36
- Connecting the System – 33 37
- (Front View of Jacks) 38
- Knowing the 39
- FX II Specifications 39
- Ringing Cadences 49
- FX II Features List 55
- Defining the Features 57
- Abandoned Hold Release 57
- Access Denied 57
- Account Code Button 57
- Alternate Attendant 59
- Answer Button 59
- Area Paging Interface 59
- New Features 59
- Feature Enhancements 61
- Automatic Hold—Line to Line 65
- Automatic Pause Insertion 66
- Automatic Privacy 66
- Automatic Redial 66
- Automatic Reports 67
- Automatic Route Selection 68
- Automatic Station Relocation 69
- Battery Backup Interface 71
- Block Programming 71
- Busy Button Inquiry 71
- Caller ID RNA—Ring–No–Answer 73
- Call Forward—All Or Personal 73
- Call Forward—Immediate 74
- Call Forward Outside System 74
- Call Forward, Recall 75
- Call Forward to Hunt Groups 75
- Call Park 76
- Call Park Recall 76
- Call Pick-Up Directed 76
- Call Pick-Up Group 76
- Call Pick-Up System 76
- Call Transfer—Screened 77
- Call Waiting Tone 77
- Camp-On—Call Waiting 78
- Camp-On—No Answer 78
- Central Message Desk 78
- Channel Negotiation 79
- Clear Major Alarm Ring 79
- Communications Card Support 80
- Conferencing—Multiline 80
- Conference Advisory Tone 80
- Console Support 80
- Consoleless Operation 81
- Consultation Hold 81
- Copy Model 81
- COS Time of Day Routing 81
- Database Program Storage 82
- Database Programming 82
- Data Interface Unit Support 82
- Day One and Day Two Ringing 83
- Day Restriction Level 83
- Daylight Saving Time 83
- Delayed Ringing 84
- Delayed Hot Line Operation 84
- Diagnostics (Limited) 84
- Dial 0 For System Attendant 84
- Dial By Name 85
- Dial Pulse Interdigit Time 86
- Digit Q and Z Position 86
- Direct-In Lines (DIL) 87
- Direct Inward Dialing (DID) 87
- How DISA Functions 89
- Direct Line Access by Station 90
- Direct Line Group Selection 90
- Disconnect Supervision 90
- Discriminating Ringing 90
- Do Not Disturb (DND) 90
- Do Not Disturb (DND) Inhibit 91
- Do Not Disturb (DND) Override 91
- DSS/BLF Console Support 91
- DSS Status Button 91
- Digital Voice Announce 91
- DVA/DISA 95
- DVA/Tracker 97
- Dynamic Save Button 98
- E1 Digital Carrier 98
- E911 Line Type 99
- End-to-End DTMF Signaling 100
- End-to-End Signaling on Lines 100
- Enhanced Night Mode 100
- Enhanced Ringing 101
- Executive Override Block 102
- Exclusive Hold 102
- ExecuMail Integration 102
- Executive Override 102
- Extended DTMF Tones 103
- Feature Inhibit 103
- Feature Renumbering 104
- Flexible Ringing Assignments 104
- Force Monitor Mode 105
- General Description GCA40–242 107
- Hookswitch Timer and 108
- Hot Transfer 108
- I Hold and I Use Indications 108
- Idle Line Preference 109
- Idle Line Priority 109
- Idle System Restore 109
- Interactive Button Support 112
- Intercom Number 113
- Intercom Hunt List 114
- Intercom Time-out 114
- Intercom Call Progress Tones 114
- Intercom Inter-Digit Dialing 114
- ISDN-PRI Interface 115
- Key/Hybrid Configuration 117
- Last Number Redial 117
- Line Access Restriction 117
- Location Code 119
- Lock Button 120
- Loop-Start Line Board with 120
- Manual Exclusion 121
- Manual Reset 121
- Mark Problem Line 121
- Master Clearing the System 122
- Maximum Call Duration 122
- Meet-Me Answer Page 122
- Message Deposit 122
- Message Waiting 123
- MF-DID/EM Line Board Support 123
- Mnemonic Programming 123
- Modem Support 123
- Names (Station and Lines) 125
- Networking Features 125
- Night Ringing 127
- Pause Time 129
- PC Attendant 129
- Periodic Line Tone 129
- Personal Intercom Number 129
- Privacy Release 131
- Private Lines 131
- Program Printout 131
- Programming Port 132
- Pulse/Tone Switchable 132
- Quick Transfer 133
- Recall/Flash (TAP) 133
- Station Headset Mode 137
- Ring on Busy 137
- Ringing Line Preference 137
- Save Button Dial Storage 138
- Saved Number Redial 138
- SCbus Interface Support 138
- Screened Call Transfer 139
- Secure Account Code Display 140
- Self Diagnostics 140
- Serial Data Port 140
- Service Observing 140
- Shift Button 140
- Silent Mode Button 141
- SMDA Reports 141
- SMDA Report Types 141
- Station Camp-On, Callback 143
- Station Class of Service 143
- Station Hunting 143
- Station Name 147
- Station Speed Dial 147
- Station Transfer Recall 148
- Subdued Ringing 149
- Synchronized Ringing 149
- System Clock 149
- System Speed Dial 149
- Interactive Button 150
- Toll Restriction 153
- Tone on Hold 154
- Tracker Paging System 154
- Transfer/Conference Button 156
- Transfer Recall 156
- Transfer Ring Cadence 156
- Unscreened Call Transfer 156
- Unsupervised Conference 156
- Voice Mail Integration Digits 157
- Voice Announce Blocking 158
- Voice Mail Ports 158
- VMMI Backwards Compatibility 159
- Zone Paging 161
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