
Understanding Available Resources
GCA39-827 Rev 1, Issue 9/01 Page 4 Printed in the USA
FAQ and TechTip Reference Guide
This topic is designed to highlight some of the more frequently referenced FAQs and TechTips.
NOTE: The following information is current as of September 2001. Note that additional information
has been posted to the FAQ, TechTip, and SAB area of the OSS since this date.
FAQs
Computer Telephony Integration Systems
Question: Why are TCP/IP and IPX/SPX the preferred networking protocols for Comdial CTI
applications over NETBIOS?
fq-cti00001.pdf 03/07/01
Question: What networking environments will work Wide Open Office?
fq-cti00002.pdf 03/07/01
Question: What is the password for Impact Attendant?
fq-cti00003.pdf 03/07/01
Question: How do I backup and restore my Concierge database?
fq-cti00004.pdf 03/07/01
Question: I see a file called icmove.exe in my Concierge folder. When can I use this?
fq-cti00005.pdf 03/07/01
Question: Where are my database files on Quick Q that I need to back up?
fq-cti00006.pdf 03/12/01
Question: I keep getting the Norstar Utility Backup showing up on my DOS Quick Q, and the
system won't come up, how can I get rid of this?
fq-cti00007.pdf 03/12/01
Question: How can I program Quick Q not to answer the lines when the system is in night mode?
fq-cti00008.pdf 03/12/01
Kommentare zu diesen Handbüchern